Effective Date: September 1, 2025
Last Updated: November 23, 2025

Introduction and Overview

At Funding Solutions Services, LLC (“Funding Solutions Services,” “we,” “our,” or “us”), we are committed to protecting your privacy and maintaining transparency in how we collect, use, and share your personal information. As a provider of small business financial solutions—including loans, lines of credit, SBA-related support, credit enhancement services, and bookkeeping—we understand the importance of trust in financial services.

This Privacy Policy describes how we handle your personal data when you access our website, applications, or services. It also outlines your rights, your options, and the steps we take to safeguard your information.

Scope of this Privacy Policy

This Privacy Policy applies to:

Funding Solutions Services Offerings

Services directly provided by Funding Solutions Services, including funding products, financial management support, credit enhancement services, and related consultations.

Funding Solutions Services Platform

Third-party financial products, tools, or services offered through co-branded partnerships. In such cases, your information may be shared with unaffiliated third parties as permitted by law or with your consent.

Your continued use of our website or services constitutes acceptance of this Privacy Policy and our Terms of Use.

Information We Collect

1. Information You Provide to Us

We collect data directly from you when you apply for a product, complete a form, register an account, or communicate with us.

Examples include:

Personal & Contact Information: Full name, date of birth, email, phone number, home/business address.

Business Information: Company name, EIN, entity type, ownership details, operational records, financial statements.

Identity Verification: SSN, driver’s license, or other government-issued identification.

Financial Data: Bank statements, tax records, revenue information, credit history, payment processing records.

Communications: Emails, messages, call recordings (where permitted), chatbot interactions, and other correspondence.

2. Information We Collect Automatically

When you visit our website or interact with our services, we automatically collect:

Usage Data: Pages viewed, navigation patterns, time spent, clicks, form activity, scroll behavior.

Device Information: IP address, browser type, operating system, device identifiers, screen resolution.

Location Data: Approximate geographic location (based on IP) used for fraud prevention and service optimization.

Use Examples:

Streamlining login for returning users

Detecting unusual account activity

Improving site performance and user experience

3. Information from Third Parties

We may receive data about you from trusted external sources, such as:

Credit Reporting Agencies: Credit scores, tradelines, payment history

Business Partners/Affiliates: Referral information or product interest

Financial Aggregators (e.g., Plaid): Bank connection verification

Verification Services: Identity or business validation

Public & Social Media Sources: Publicly available comments, reviews, or engagement

Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to improve your experience and analyze usage.

Types of Cookies

Essential Cookies: Enable login, secure access, and session functionality

Performance Cookies: Analyze site activity (e.g., Google Analytics)

Marketing Cookies: Support targeted advertising and retargeting (e.g., Meta Pixel)

Third-Party Services

Google Analytics — https://tools.google.com/dlpage/gaoptout

Meta/Facebook Advertising — https://www.facebook.com/adpreferences/ad_settings

Your Controls

Adjust browser settings to block or delete cookies

Use provided opt-out tools

Decline non-essential cookies through our consent banner

How We Use Your Information

We use your information to:

Process applications and evaluate eligibility

Deliver, customize, and improve services

Communicate with you about your account or inquiries

Recommend relevant financial solutions

Conduct analytics, identify trends, and measure performance

Detect, prevent, or investigate fraud and security threats

Comply with regulatory, AML, and KYC obligations

How We Share Your Information

We do not sell your personal information. We may share it under the following conditions:

Service Providers: Payment processors, hosting platforms, data storage, analytics partners

Affiliates & Platform Partners: When you request or authorize third-party services

Legal Compliance: Subpoenas, investigations, regulatory requirements

Business Transfers: Merger, acquisition, restructuring, or asset sale

With Consent: When you interact with partner or co-branded offerings

Your Rights and Choices

Depending on your jurisdiction, you may:

Access or correct your personal data

Request deletion (subject to legal requirements)

Opt out of marketing communications

Manage cookies and tracking preferences

Data Security

We take significant measures to protect your information, including:

Encryption of data in transit and at rest

Role-based access controls for employees

Continuous monitoring and third-party security audits

Established incident response protocols

What You Can Do:

Use strong, unique passwords

Avoid public Wi-Fi for account access

Enable multi-factor authentication where available 

Children’s Privacy

We do not knowingly collect information from individuals under 18. If such data is identified, it will be removed promptly.

Third-Party Links

Our website may link to external financial services or informational resources. Their privacy practices are separate and not governed by this policy.

Changes to This Policy

We may update this policy periodically. Significant updates may be communicated through:

Email notifications

Website banners

In-app alerts

Contact Us

If you have questions or wish to exercise your privacy rights, contact us directly on our contact page.